
And the response? "Interesting." "We'll think about it." Polite nods.
Maybe some follow-up questions.
It's not that people don't understand your research. They do.
The problem is something else entirely.
Resonance is when your message attunes to what people already care about— when it reverberates with their values and experiences.
When research resonates, people don't just understand it.
They respond. They feel it. And that feeling ripples into action.
When your communication truly resonates, you:
The challenge isn't making your research clearer. It's connecting complex ideas to the emotional, belief-driven decision-making that guides action.






As a fast-moving organization operating at the edge of radical change, you need communication support that fits the way you work.
We integrate seamlessly into your team so you can access exactly the kind and level of support you need to get unblocked and increase your impact.Â
No cookie-cutter approaches here. Depending on the innovation success factor you want to improve, we provide the customized service, or blend of services, that will help you meet your specific goals:
Storytelling—We'll take a communication product off your plate so you can focus on other, more pressing concerns. Our specialty is creating highly complex communication products, such as reports, white papers, proposals, eBooks, training materials, and grant applications.
Strategy—We'll help you develop a strategy to build the communication skills of your workforce or amplify your external messaging. We create training plans and strategic communication plans.
Skill-building—We'll conduct a needs assessment to help you decide on the best approach to building in-house capacity for communication. Then we'll provide group training, team coaching, or executive coaching targeting specific learning outcomes.
We'll diagnose the specific issues gumming up the gears of your internal work processes or your external communications (or both).
Then we'll work with you to develop a customized plan to overcome those glitches and set you up for ongoing success.



Over the past 25 years, I've taught or coached engineers, IT professionals, scientists, technical founders, consultants, and others with highly specialized knowledge. I've helped such clients produce academic writing, technical documents, pitch decks, research impact stories, online training, videos, reports, infographics, and more.
Along the way, I've written two books on business writing and created more than a dozen communication courses, including a multi-level writing program for IT consultants in a global consulting firm and the Technical Writing Certificate program offered through Dalhousie University's Faculty of Open Learning.


Over the past 25 years, I've taught or coached engineers, IT professionals, scientists, technical founders, consultants, and others with highly specialized knowledge. I've helped such clients produce academic writing, technical documents, pitch decks, research impact stories, online training, videos, reports, infographics, and more.
Along the way, I've written two books on business writing and created more than a dozen communication courses, including a multi-level writing program for IT consultants in a global consulting firm and the Technical Writing Certificate program offered through Dalhousie University's Faculty of Open Learning.

"As an academic, I have found knowledge translation to be an invaluable tool in disseminating my research to a wider audience. Leveraging her years of experience in knowledge translation, Dawn helped me communicate the significance and relevance of my work to individuals outside of my field, including policymakers, community leaders, and members of the general public. Working with Dawn has really enhanced my ability to impact the world through my research. Thanks again, Dawn!"
Dr. Ethan Pancer, Sobey Professor of Marketing at Saint Mary's University

Business Writing for Innovators and Change-Makers enables you to meet your audience where they are and steer them toward your vision. Rooted in real-world advice from the startup ecosystem, it’s filled with practical adice and tools to help you change the world.


Business Writing for Innovators and Change-Makers enables you to meet your audience where they are and steer them toward your vision. Rooted in real-world advice from the startup ecosystem, it’s filled with practical ad vice and tools to help you change the world.

Business Writing for Innovators and Change-Makers enables you to meet your audience where they are and steer them toward your vision. Rooted in real-world advice from the startup ecosystem, it’s filled with practical ad vice and tools to help you change the world.
Grab your copy of the diagnostic tool we use with clients who face the difficult challenge of sharing complex concepts with audeinces outside their zone of expertise.
The tool comes with a video tutorial to help you use it effectively, either on your own or as part of a team.
Assessing your current performance is the first step toward enhancing it!

"As an academic, I have found knowledge translation to be an invaluable tool in disseminating my research to a wider audience. Leveraging her years of experience in knowledge translation, Dawn helped me communicate the significance and relevance of my work to individuals outside of my field, including policymakers, community leaders, and members of the general public. Working with Dawn has really enhanced my ability to impact the world through my research. Thanks again, Dawn!"
Dr. Ethan Pancer, Sobey Professor of Marketing at Saint Mary's University